Safe Point Counselling Privacy Policy

 This outlines the privacy policy of Safe Point Counselling for the management of clients’ personal information. We are committed to safeguarding the privacy of clients and website viewers. This service adheres to the Australian Privacy Principles set out in set in the Privacy Act 2024 (Cth).

Personal information is collected from our website through the contact online form including name, email address and telephone number. It is also collected through our new client form when sessions commence, also including address and emergency contact records. We may use this personal information to provide you with information or updates about our services.

We will not share your information with any third party outside of our business unless required by law. You may contact us anytime via phone number or email to confirm the data we have about you and if you wish to change or have us delete any data.

 Personal information provided to Safe Point Counselling is held on a secure electronic database. Data is typically held for ten years in case of future reference form clients or due to legal matters.

 Safe Point Counselling is hosted by Squarespace which collects data from visitors including IP address, browser and device information, and webpages you visit while on this site.

Safe Point Counselling Social Media Policy

This outlines the policies for Safe Point Counselling regarding social media including Facebook and Instagram and our blog.

It is important for you to consider the information you publish on our posts on these platforms. You acknowledge that we cannot prevent third parties from gathering or using this information if you make it public by commenting on or sharing our content. All online activity is conducted at your own risk and we cannot be held responsible for any negative consequences that may occur from such actions.

Please refrain from reaching out via social media for any private matters as we do not constantly monitor these pages and inboxes, and accept no responsibility for any misuse of your information. It is recommended you contact us via phone, email or through the booking link directly.

Some of our pages contain links to other websites. If you click on these, Safe Point Counselling is not responsible for your data and privacy protection.  

Images used on this website are my own or have been sourced from the following:

https://unsplash.com